1. Products & Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, available options, and other product information.

Actual colors or appearance may vary slightly because of screen settings, lighting, photography, production batches, or other reasonable factors.

2. Orders

We reserve the right to refuse or cancel orders for legitimate reasons, including product unavailability, pricing errors, payment authorization issues, suspected fraud, incorrect information, or shipping restrictions.

If a paid order is cancelled by us, an appropriate refund will be arranged.

3. Pricing & Payment

Product prices, discounts, shipping charges, taxes where applicable, and available payment methods will be displayed on the Website or during checkout.

4. Shipping

Orders are generally processed and prepared for shipment within 7–15 business days after successful order placement and payment confirmation.

The 7–15 business day timeframe refers to processing and dispatch before shipment and does not include carrier transportation time.

Davenrock offers free standard shipping on qualifying orders of $78 or more. Applicable shipping charges for other orders will be shown during checkout.

Actual delivery time may vary depending on destination, carrier, customs processing, weather, public holidays, and other transportation circumstances.

5. Returns & Refunds

Eligible return requests should generally be submitted within 30 days of delivery.

Customers must contact service@davenrock.com before returning any product to obtain the correct return address and return instructions.

The registered company address is not automatically the return address.

6. Intellectual Property

Website content owned by or lawfully used by us may be protected by applicable intellectual property laws and may not be commercially copied, reproduced, or distributed without authorization.

7. Prohibited Use

You may not use the Website for fraudulent or unlawful purposes, attempt unauthorized access, interfere with Website security, introduce malicious code, or misuse our ordering, payment, return, or refund systems.

8. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances outside our reasonable control.

9. Contact Information

Lixin County Weigai Trading Co., Ltd.
Unified Social Credit Code: 91341623MA8PPYER3B

Shop 114, Building 3,
Century Sunshine Residential Complex,
Lixin County, Bozhou City,
Anhui Province, China

Email: service@davenrock.com